Problems with the site, like a request that ended up in the wrong place, a privacy worry or a mistake on a page, can be raised through the contact form. Give your name and town, the rough date of any request, and a short account. Each one gets looked at and a written answer.

Because the site is party to no agreement with homeowners or contractors, it has no power to decide a dispute or require a refund. Concerns about a contractor's work, prices, paperwork or behavior go to that contractor first, in writing, and keep a copy.

When that fails, the Georgia Attorney General's Consumer Protection Division accepts consumer complaints at 404-651-8600, or toll-free within Georgia at 1-800-869-1123. A contractor's license status can be checked on the Secretary of State's online license search. Permit concerns go to the office that covers the address, and the rules summary names those offices for each of the six places.

Under Georgia's Fair Business Practices Act, nobody may mislead people about who sponsors or approves a service. Tell the site if a page here seems to blur that. It would also like to know about any contractor that got a request and then acted in a way that troubled you. This policy is governed by Georgia law.